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ERIC TUCKER

Eric has over 24 years of software and systems development experience and 14 years of experience working with individuals and organizations adopting agile. Having trained and coached leaders, developers, scrum masters, and product owners, Eric is able to work with any skill set and at any level of an organization. Eric has deep knowledge of scrum, kanban, extreme programming, and test-driven development. He is a strong believer in learning by doing. Immersive experiences where you can get hands-on and see for yourself how things work is learning you will actually remember.

INSTRUCTOR, CERTIFIED SCRUM TRAINER^® (CST^®)

LEAD AND COACH TEAMS THROUGH EXPERT FACILITATION

LEARN IT  +  PRACTICE IT  +  DO IT.

100% Money Back
Guarantee 

No-interest
payment plans

24/7 Live
Customer Service

Cancel or reschedule anytime 

Eric has over 24 years of software and systems development experience and 14 years of experience working with individuals and organizations adopting agile. Having trained and coached leaders, developers, scrum masters, and product owners, Eric is able to work with any skill set and at any level of an organization. Eric has deep knowledge of scrum, kanban, extreme programming, and test-driven development. He is a strong believer in learning by doing. Immersive experiences where you can get hands-on and see for yourself how things work is learning you will actually remember. 

Money Back Guarantee

If you’re not satisfied you get your money back! Simple as that.

SETTING THE STAGE

Learn facilitation fundamentals, including its process, and develop the mindset and characteristics of an effective facilitator. 

GROUP CONTEXTS & NEEDS

Assess session goals, environmental contexts, and team dynamics to create effective facilitation plans and ensure psychological safety. 

FACILITATION THROUGH CONFLICT

Turn conflict into creativity!  Learn to navigate and resolve conflicts, maintaining a positive and safe environment for all.

ORIENTATION OF THE FACILITATOR

Explore different facilitation orientations, enhance group decision-making, and master feedback delivery techniques. 

FORWARDING THE ACTION

Propel your group forward! Inspire actionable decisions and continuously improve through personal and event reflections.

FACILITATION  PRACTICE

Activate your skills! Apply facilitation techniques directly to real-world scenarios in class. You not only learn the skills, you get to apply them right away.

BOOST YOUR CAREER

* Higher Salary: Certified facilitators are high in demand
* Career Growth: Open doors to senior roles and consulting opportunities
* Expanded Job Opportunities: Access new career paths and opportunities in coaching and facilitation
* Professional Recognition: Enhance your resume and LinkedIn profile with a prestigious certification

IMPROVE YOUR TEAM PERFORMANCE

* Improve Decision-Making: Cultivate environment of inclusive decisions where innovation thrives
* Enhance Collaboration and Communication: Foster better teamwork and improve team dynamics
* Improve Conflict Resolution: Manage conflict constructively and create a safe idea-sharing environment
* Increase Engagement: Create a motivated team environment and conduct productive, goal-oriented meetings

LUCY O'KEEFE

Lucy is a Certified Scrum Trainer (CST) and Certified Team Coach (CTC) with Scrum Alliance. She is a passionate Agilist whose mission is to help individuals, teams, and organizations become more successful by focusing on continuous improvement and adaptability.  With almost 3 decades in Information Technology, Lucy has worked in various industries at different capacities, and leverages her experience while coaching clients.

Lucy has held every role on an Agile Team which makes her well-equipped to train and coach Managers, Product Owners, and ScrumMasters. She conducts Agile and Scrum trainings, coaches various Agile teams and individuals, and also mentors Scrum Masters and Project Managers with whom she has worked in the past.

INSTRUCTOR, CERTIFIED SCRUM TRAINER^® (CST^®)

MARK PALMER

Mark Palmer is an Agile Practitioner, Coach and Trainer. He has over 20 years of experience in business, technology and product development and has trained thousands of professionals in achieving high-performing teams through business agility, value delivery, and relentless pursuit of continuous improvement. Mark has over a decade of experience as a ScrumMaster, Product Owner and Agile Coach and bring his real-world stories and practices to every class. As an Agile coach, he has deep experience in ramping up new agile teams and guiding organizations toward organizational agility.

INSTRUCTOR, CERTIFIED SCRUM TRAINER^® (CST^®)

Lucy is a Certified Scrum Trainer (CST) and Certified Team Coach (CTC) with Scrum Alliance. She is a passionate Agilist whose mission is to help individuals, teams, and organizations become more successful by focusing on continuous improvement and adaptability.  With almost 3 decades in Information Technology, Lucy has worked in various industries at different capacities, and leverages her experience while coaching clients.

Lucy has held every role on an Agile Team which makes her well-equipped to train and coach Managers, Product Owners, and ScrumMasters. She conducts Agile and Scrum trainings, coaches various Agile teams and individuals, and also mentors Scrum Masters and Project Managers with whom she has worked in the past.

Mark Palmer is an Agile Practitioner, Coach and Trainer. He has over 20 years of experience in business, technology and product development and has trained thousands of professionals in achieving high-performing teams through business agility, value delivery, and relentless pursuit of continuous improvement. Mark has over a decade of experience as a ScrumMaster, Product Owner and Agile Coach and bring his real-world stories and practices to every class. As an Agile coach, he has deep experience in ramping up new agile teams and guiding organizations toward organizational agility.